Return Policy

Items can be returned at your expense within 30 days of the purchase date for a refund of the purchase price of the item minus a 10% restocking fee. To initiate a return, email yo@jroo.co.

Warranty

jroo music machines guarantees our products to be free from manufacturing defects in both materials or workmanship for a period of one year from the date of the original purchase. To initiate a warranty claim, email yo@jroo.co

Shipping

Items ship within 1-2 business days from Ottawa, Canada. For international orders, additional duties and taxes from your country may apply. You are responsible for paying those fees.